Techpro provides WiFi to some conference centres in Ghana. These installations support many of customers simultaneously. We can offer you;
We will use our own engineers to install the equipment, ensuring a very high quality installation with proven WiFi and networking equipment. Members of our staff are fully trained and insured and we will provide you with a risk assessment and works statement before any work is performed.
Documented Customer Information Pack
Following installation, Techpro will provide you with a complete Customer Pack showing signal coverage areas from a site survey, full equipment inventory and locations and who to contact from our company. Quick user guides and references can also be supplied for your customers.
7 Day Helpdesk Service
Helpdesk will be included at no extra cost, again from our own staff, ensuring that your berth holders get the best possible service. Helpdesk is available 7 days a week, 365 days a year on a local number. All calls are logged and we can provide you with reports on issues raised.
We will also provide your company with a share of the revenue collected from internet use. A regular monthly statement will show how much revenue was collected and how many users accessed the system.
We treat the confidentiality of our users seriously so detailed information about individual users is not disclosed and we are fully compliant with directives for data retention and the data protection act. We are able however to tell you how many users accessed the service and over what periods.
Round the clock monitoring
Techpro will monitor all equipment installed in your venue 24 hours a day. If a fault is detected we will know immediately and can take the appropriate action. We can even provide you with a service level agreement and give you access to our reports on system uptime. All this adds up to a reliable and fully supported system. We manage the whole solution and look after your customers allowing you to concentrate on your business.
CALL US TODAY ON +233 (0) 302 797 575 or +233 (0) 307 033 337 TO FIND OUT MORE